Stop guessing who to target.

HETS shows you which customers are ready to electrify – and how to win them

The world’s largest consumer insight tracker for low carbon technology: a single, system-level view across solar, batteries, heat pumps, EVs, tariffs and energy brands. So you can find, target and convert the customers who are ready to electrify.

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Inside HETS · Solar
Cost is becoming more concrete
What stops homeowners getting solar sooner? Financial barriers, % mentioning. UK.
0%20%40%60% 49%46%4% Jul–Sep 23Jan–Mar 26
High upfront costsFinancial concerns (general)Uncertainty about ROI
Source: HETS 2023–2026. Open-ended responses classified by AI. UK, homeowners interested in solar.
Subscribers include
OctopusBarclaysE.ON NextEDFDESNZCorrela
What is HETS?

The Homeowner Electrification Tracker Study

HETS - the Homeowner Electrification Tracker Study - is an insight dashboard built on 44,000 interviews with homeowners, with 16,000 more added every year.

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Subscribers get quarterly trend tracking and a clear picture of what drives homeowners to purchase across heat pumps, rooftop solar, BEVs, home batteries, tariffs and energy supplier brands.

Powered by real homeowner interviews, HETS offers unique, instant, near real time and system level insights into how homeowners think, choose and act and where you need to focus to win.

Technologies and markets
Heat pumpsRooftop solarBEVsHome batteriesTariffsFlexibility servicesEnergy suppliers
Insights
Market sizingPurchase readinessAudience insightsAdoption & IntentMarket segmentationNetwork effect measurementEnergy supplier brand signaturesClimate orientation
Who we help

Whatever your sector, subscribing to HETS will give you the insights you need to electrify homes faster.

HETS subscribers come from a range of sectors.

Energy Supplier Brands

Want to grow your brand faster than the competition? Need to win more installs for heat pumps, home EV charging, rooftop solar, batteries & smart tariffs?
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HETS pinpoints your priority addressable markets, showing you which segments to focus on in order to grow your share. It provides tracking on smart meter adoption, tariffs, flexibility, current and past supplier, satisfaction and it maps your competitive brand image revealing your strengths and weaknesses.

Government & Policy

How do you design policies that shift household behaviour on heat pumps, EVs, PVs, batteries, flexible tariffs & smart meters?
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HETS draws on one of the biggest and best homeowner samples providing the evidence to avoid costly mistakes & target policies for max impact, showing who is most / least likely to adopt, why, & what incentives & messaging will work.

Banks & Lenders

Grow your green loan book.
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HETS identifies biggest opportunities for heat pumps, solar, EVs & batteries (ready-to-buy households, finance seekers). It describes each audience, it tracks how tariffs and energy prices shape the business case. HETS maps adoption drivers to help you judge when green lending will go mainstream, while also providing you with credible data for corporate affairs and press work.

Heat Pump, Solar & Battery Brands and Major Installers

Want to grow heat pump, solar & battery sales, find out where consumer demand exists and winning homeowners directly?
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HETS maps adoption mindsets, purchase barriers and triggers, helping you position your products and services and developing communications that really drive purchases.

EV Manufacturers and Dealer Networks

How do you grow EV sales when cars are becoming part of the home energy system?
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EV demand is increasingly tied to the home. Easy access to cheap charging is a major trigger as are ownership of solar, heat pumps or home batteries. New tariffs and flexibility services will transform the market. HETS shows which households are ready or nearly ready to buy, what holds them back and what will move them to purchase.

Trade Associations

Empower your members to grow heat pump, solar, EV and battery adoption and boost your policy influence
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HETS provides trusted, independent evidence on homeowner adoption, usage, and path to purchase, by segment, over time and across countries. Brief your members with high-quality insights, support lobbying with robust data and offer discounted HETS access as a valuable member benefit.

Home Energy Management System (HEMS) brands

Become the go-to home energy management system provider
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As households increasingly adopt heat pumps, solar, EVs and batteries, HETS describes and helps you prioritise the market, pinpointing those currently or nearly ready. HETS tracks co-ownership, desired ownership, perceived benefits and drawbacks, smart meter penetration over time, tariffs, country and segment.

AI powered insight

How we use AI to reveal what consumers actually think...

In HETS we ask 15 open-ended questions every wave. So far that's half a million comments and counting. Questions are answered in respondents' own words; there's no prompting, no leading. Then our trained AI-codes them into structured data to reveal the emotional drivers behind adoption decisions.

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“It future proofs my home”
“I’m fed up of constant price rises”
“Motorway driving means I need a petrol car”
“Less environmentally damaging”
What our clients are saying
HETS provides us with invaluable insights, delivering actionable data through its dashboard and helping us align teams, understand customers, identify opportunities, and shape products, services, and messaging - driving future success.
Proposition Manager
Energy supplier brand
The Homeowner Electrification Tracker Study provides unique insights into homeowner decision-making. The data has been valuable in helping to shape our strategy and customer segmentation, and the user-friendly dashboard is now used by colleagues across the business.
Head of Sustainable Mortgages
Top four UK Bank
Our credo
The biggest obstacle isn't the technology... it's understanding the people who need to adopt it.

For most of our lives energy wasn't really a market. There were very few choices to make. Low carbon tech is changing that. Bill payers are becoming shoppers, and that's why I set up HETS.

Ben Marks, Founder
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Insights

Clear, practical findings from HETS

Explore our free insights, data stories and press releases from HETS.

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Ben Marks · 30 Oct 2026
From bill payers to shoppers...

Energy. It's basically a market where suppliers supply and residents pay bills. In fact it's not really a mark...

EV · Ben Marks · 7 Sep 2026
Research Snippet #20 -No, BEV demand is not stalling

We're often told that EV demand is stalling. The chart below from HETS tracks a deliberately demanding measure...

Consumer Attitudes · Ben Marks · 9 Jun 2026
Research Snippet #19 - Latent heat pump demand is ~4× higher in off-gas grid homes

Welcome to the latest in our Research Snippet series where I discuss low carbon technology from the consumer's...

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Get in Touch to See HETS in Action

Book a 30-minute demo to see how HETS can help solve your business challenges.

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