The world’s largest consumer insight tracker for low carbon technology: a single, system-level view across solar, batteries, heat pumps, EVs, tariffs and energy brands. So you can find, target and convert the customers who are ready to electrify.
HETS - the Homeowner Electrification Tracker Study - is an insight dashboard built on 44,000 interviews with homeowners, with 16,000 more added every year.
Subscribers get quarterly trend tracking and a clear picture of what drives homeowners to purchase across heat pumps, rooftop solar, BEVs, home batteries, tariffs and energy supplier brands.
Powered by real homeowner interviews, HETS offers unique, instant, near real time and system level insights into how homeowners think, choose and act and where you need to focus to win.
HETS pinpoints your priority addressable markets, showing you which segments to focus on in order to grow your share. It provides tracking on smart meter adoption, tariffs, flexibility, current and past supplier, satisfaction and it maps your competitive brand image revealing your strengths and weaknesses.
HETS draws on one of the biggest and best homeowner samples providing the evidence to avoid costly mistakes & target policies for max impact, showing who is most / least likely to adopt, why, & what incentives & messaging will work.
HETS identifies biggest opportunities for heat pumps, solar, EVs & batteries (ready-to-buy households, finance seekers). It describes each audience, it tracks how tariffs and energy prices shape the business case. HETS maps adoption drivers to help you judge when green lending will go mainstream, while also providing you with credible data for corporate affairs and press work.
HETS maps adoption mindsets, purchase barriers and triggers, helping you position your products and services and developing communications that really drive purchases.
EV demand is increasingly tied to the home. Easy access to cheap charging is a major trigger as are ownership of solar, heat pumps or home batteries. New tariffs and flexibility services will transform the market. HETS shows which households are ready or nearly ready to buy, what holds them back and what will move them to purchase.
HETS provides trusted, independent evidence on homeowner adoption, usage, and path to purchase, by segment, over time and across countries. Brief your members with high-quality insights, support lobbying with robust data and offer discounted HETS access as a valuable member benefit.
As households increasingly adopt heat pumps, solar, EVs and batteries, HETS describes and helps you prioritise the market, pinpointing those currently or nearly ready. HETS tracks co-ownership, desired ownership, perceived benefits and drawbacks, smart meter penetration over time, tariffs, country and segment.
In HETS we ask 15 open-ended questions every wave. So far that's half a million comments and counting. Questions are answered in respondents' own words; there's no prompting, no leading. Then our trained AI-codes them into structured data to reveal the emotional drivers behind adoption decisions.
HETS provides us with invaluable insights, delivering actionable data through its dashboard and helping us align teams, understand customers, identify opportunities, and shape products, services, and messaging - driving future success.
The Homeowner Electrification Tracker Study provides unique insights into homeowner decision-making. The data has been valuable in helping to shape our strategy and customer segmentation, and the user-friendly dashboard is now used by colleagues across the business.
For most of our lives energy wasn't really a market. There were very few choices to make. Low carbon tech is changing that. Bill payers are becoming shoppers, and that's why I set up HETS.
Explore our free insights, data stories and press releases from HETS.
Energy. It's basically a market where suppliers supply and residents pay bills. In fact it's not really a mark...
We're often told that EV demand is stalling. The chart below from HETS tracks a deliberately demanding measure...
Welcome to the latest in our Research Snippet series where I discuss low carbon technology from the consumer's...
Book a 30-minute demo to see how HETS can help solve your business challenges.